We offer a range of different delivery services:. 1. Standard Delivery - delivery within 4 working days (Monday - Friday). This is our default delivery option and is available for all of our plants (apart from larger mature trees over 2m). Your order

We offer a range of different delivery services:&#xA0;1. Standard Delivery - delivery within 4 working days (Monday - Friday)&#xA0;This is our default delivery option and is available for all of our plants (apart from larger mature trees over 2m). Your order will be delivered within 4 working days from the time of ordering - Every plant will be dispatched on a 24 hour delivery service the day before your estimated delivery date, directly from our growers so they are not sat with the courier and you&#x2019;ll be sent a tracking link the evening before, with a 2 hour delivery on the morning of delivery.2. Next Working Day Delivery - if ordered before 12pm Midday (Monday -Thursday)&#xA0;Some of our plants are eligible for next day delivery. If you place your order before 12pm Midday, you&#x2019;ll be able to select next day delivery at checkout - but only for the items it&apos;s available on.Deliveries to Highlands &amp; Islands will take longer and in most cases will not be delivered next working day.&#xA0;Please note: during the Summer months we do not dispatch Standard or Next Working Day delivery orders on a Friday to avoid the plants sitting in a box with the courier all weekend, therefore if you order after 12pm on a Thursday, then your order will be dispatched on Monday for delivery on Tuesday, along with orders placed Friday - Sunday.&#xA0;3. Saturday Delivery - if ordered before 12pm Midday on Friday&#xA0;Also available on some of our plants - If you order before 12pm Midday on a Friday, then we will dispatch the same day on a Saturday delivery service with our courier - perfect for when you miss that cut off on the Thursday but still want the plants for the weekend!&#xA0;Not available for deliveries to Highlands &amp; Islands (If you order after 12pm on Friday, then your order will be held and dispatched the following Friday)4. Specialised Delivery - Usually around 2 weeksFor our larger, mature plants (typically over 2 metres in height), we use a specialised plant delivery service to ensure they arrive safely. These items require a little extra time - usually up to 2 weeks - but they&#x2019;re worth the wait! Your plants won&apos;t be confined to boxes and will be tended to by experienced staff. The standard tracking link won&apos;t apply to your order; instead, our team will email you once your delivery has been scheduled.PLEASE NOTE: Due to the size of the trees, they will be delivered kerbside/driveway only.&#xA0;

Our Delivery Options

Just go to 'My Account', log in and select the order you'd like to track, then click the 'View Order Details' button. If the tracking doesn’t show any updates or is blank, there may be a delay with the update of your tracking – don’t worry, it’ll upd

<h3 id="1-track-your-order">1. Track your order</h3>Just go to <a href="https://www.rootsplants.co.uk/account/login" rel="null noopener" style=" text-decoration: none;" target="_blank">&apos;My Account&apos;, log in</a> and select the order you&apos;d like to track, then click the &apos;View Order Details&apos; button.If the tracking doesn&#x2019;t show any updates or is blank, there may be a delay with the update of your tracking &#x2013; don&#x2019;t worry, it&#x2019;ll update soon. Please allow until the estimated delivery date for your order to be delivered.<h3 id="2-check-the-estimated-delivery-date">2. Check the estimated delivery date</h3>You&#x2019;ll find this date in your Order Confirmation email or by checking <a href="https://www.rootsplants.co.uk/account/login" rel="null noopener" style=" text-decoration: none;" target="_blank">&apos;My Account&apos;</a>.Please remember that this date is an estimate, so your order may arrive before, on, or slightly after your estimated delivery date. If your order contains a preorder, it will be held until all items are available. To have items sent as they become available, please contact us.<h3 id="3-im-still-waiting-for-my-order">3. I&apos;m still waiting for my order</h3>Has your estimated delivery date already passed? Please give us a few extra days for your order to be delivered (especially during busy times)!If your order doesn&#x2019;t arrive, please get in touch using the contact form below and we&#x2019;ll do our best to help you.<h3 id="4-largemature-trees-over-200cm">4. Large/Mature trees over 200cm</h3>We use a dedicated plant courier service for our large trees to guarantee their safe arrival to you. While this may result in a longer delivery time, rest assured that your plants won&apos;t be confined to boxes and will be tended to by experienced staff. The standard tracking link won&apos;t apply to your order; instead, our team will email you once your delivery has been scheduled. We appreciate your patience, and we&apos;ll provide you with an exact delivery date as soon as it&apos;s available.

Where's my order?

We deliver to anywhere in Mainland UK for our standard delivery costs. We can deliver to Highland and Island locations however, deliveries to these locations will take longer and can take up to 7 working days. Next working day and Saturday delivery i

We deliver to anywhere in Mainland UK for our standard delivery costs.We can deliver to Highland and Island locations however, deliveries to these locations will take longer and can take up to 7 working days. Next working day and Saturday delivery is not available.&#xA0;Unfortunately, we are not able to deliver to Northern Ireland at present.

Where do you deliver?

Send us a message and we will aim to respond via email within 24-48 hours (Mon-Fri) - please keep an eye on your spam/junk folder for our reply.