Send us a message and we’ll reply by email as soon as we can (Mon–Fri). Please allow up to 48 working hours and check your spam/junk folder. To help avoid delays, please send one message only rather than submitting multiple enquiries 🌿

Need advice before ordering, help with an existing order or a delivery update? Call our Sales & Customer Support team Mon–Fri, 9am–3pm 🌿

You can also use the Contact Form above. For damaged plants or quality concerns, please include photos so we can help quickly.

Roots Plants

Please check your estimated delivery date.
You’ll find this date in your Order Confirmation email or by checking 'My Account'.
Please keep in mind that this date is approximate, and your order may arrive earlier, on time, or slightly later than the estimated delivery date. While we strive to ensure all plants are prepared for dispatch by the provided pre-order date, unpredictable weather conditions may affect this schedule. We will notify you via email as soon as we have more information regarding the readiness of your plants for dispatch. Kindly monitor your junk folder for updates, and we will inform you of your delivery date once it becomes available.

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